Refunds and Cancellation
We want you to be fully satisfied with your purchase. If you are not, please review our return policy:
Returns:
- Items can be returned within 14 days of receipt, provided they are unused, unopened, and in their original packaging.
- Certain items (e.g., cosmetics with broken seals) are non-returnable for hygiene reasons.
Refunds:
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days.
Exchanges:
- If you need to exchange an item, contact us with the details of the replacement you need.
Cancellation Policy
We understand that circumstances can change, and you may need to cancel an order.
Order Cancellation:
- You can cancel your order within 24 hours of placing it.
- Cancellation requests beyond this window may not be honored if the item has already been shipped.
Process:
- To cancel, please contact our support team with your order number.